Effective Date: February 25, 2026
These Terms of Service ("Terms") govern your use of the NALO mobile application ("App") operated by NALO ("we," "our," or "us"). By downloading, accessing, or using the App, you agree to be bound by these Terms.
NALO is a personal finance application that provides AI-powered financial coaching, bank account aggregation, spending analysis, subscription tracking, and financial health scoring. NALO is a financial information tool — not a financial advisor, broker, or fiduciary. The information provided through NALO is for educational and informational purposes only and should not be construed as financial, investment, tax, or legal advice.
You must be at least 18 years old and a legal resident of the United States to use NALO. By creating an account, you represent that you meet these requirements.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when creating your account and to update it as needed. You must notify us immediately of any unauthorized use of your account.
NALO offers premium features through paid subscription plans. Subscriptions are billed through Apple's In-App Purchase system and are subject to Apple's terms and policies.
NALO uses Plaid Inc. to facilitate connections to your financial accounts. By connecting your accounts, you authorize Plaid to access your financial data on your behalf and share it with NALO in accordance with Plaid's End User Privacy Policy. You may disconnect any linked account at any time from within the App.
The NALO AI coach provides general financial guidance based on your financial data. It is not a licensed financial advisor and its responses do not constitute professional financial advice. You should consult qualified financial, tax, or legal professionals before making significant financial decisions. We do not guarantee the accuracy, completeness, or timeliness of any information provided by the AI coach.
You agree to:
The App, including its design, features, content, and underlying technology, is owned by NALO and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms.
Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
We do not guarantee the accuracy of financial data retrieved from third-party sources (including Plaid and your financial institutions). You should verify important financial information independently.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NALO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless NALO and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the App, your violation of these Terms, or your violation of any rights of a third party.
We may suspend or terminate your access to the App at any time, with or without cause, and with or without notice. You may terminate your account at any time by deleting it through the Settings screen in the App. Upon termination, your right to use the App ceases immediately and all associated data will be deleted in accordance with our Privacy Policy.
We reserve the right to modify these Terms at any time. Material changes will be communicated through the App or by email. Your continued use of the App after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you should stop using the App and delete your account.
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the App shall be resolved in the state or federal courts located in Cook County, Illinois.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and NALO regarding your use of the App and supersede all prior agreements and understandings.
If you have questions about these Terms, contact us at: